Store Policies at Wooden Vibes Studio

Processing Time

The time I need to prepare an order for shipping varies between 1-4 days. Made-To-Order pieces and Customized pieces take 3-7 days. For any questions or concerns regarding your shipping time please feel free to contact me.

Customs and Import Taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

​Returns & Exchanges

I gladly accept returns. Please contact me within: 7 days of delivery. Ship items back within: 14 days of delivery

I don't accept exchanges or cancellations, but please contact me if you have any problems with your order.

The following items can't be returned or exchanged because of the nature of these items, I can't accept returns for:

Custom or personalized orders

Items on sale

Conditions of Return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

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After Items Have Shipped

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Your tracking information will be provided to you. After items have shipped it is now under the care of the shipping services. Please contact the appropriate service for any issues with your delivery.

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W.V.S is not responsible for that item.

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